Help Please I cant Delete

Discussion in 'Microsoft Outlook' started by lasalp, Jul 24, 2009.

  1. lasalp

    lasalp New Email

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    Hi there, I just got thru setting this email up. Its sends and receives just fine. BUT when i go and delete a mail it will not go anywhere. It only puts a line thru the subject... Anyway to correct this?
    Oh i have vista also
    Thanks
    sandy
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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    Hi Sandy,

    Are you using the AOL desktop or webmail interface?

    It sounds like your emails are being marked for deletion.

    Do they delete if you logout and log back into your AOL account.

    I suspect you have the desktop software and it acts different than the webmail software.

    Do you have a purge option or other second step button that expunges them after they have been marked for deletion?

    Look around the available options for the words purge, expunge, or other synonyms for those words.

    -Raymond
     

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