Help needed please

Discussion in 'Help Desk' started by Tabithab32, Sep 7, 2010.

  1. Tabithab32

    Tabithab32 New Email

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    I am a hotmail user and have been for many years. Just recently my account has been sending out emails to my contacts that I am not sending. How do I fix this problem?
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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    Hello,

    Immediately change your password and security question/answer pairs.

    Here are some tips for creating a strong password :

    http://www.emailquestions.com/email-articles/97-why-you-need-strong-passwords-protect-them.html

    It's OK to make up fake answers to common security questions so people that know you or your information can't easily guess the answers.

    If the problem persists report a security incident to Microsoft :

    http://www.emailquestions.com/hotma...l-password-regain-control-hacked-account.html

    :welcome: to Email Questions!
     

  3. Tabithab32

    Tabithab32 New Email

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    Thank you. I will give it a try. The emails that are being sent are about some drug company websites that I have never even heard of.
     

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