hacked hotmail account

Discussion in 'Hotmail' started by Mira, Nov 2, 2014.

  1. Mira

    Mira New Email

    Joined:
    Nov 2, 2014
    Messages:
    1
    Likes Received:
    0
    My hotmail account has been hacked. I tried to retrieve it through microsoft code sent on my phone number, and although the code was sent and I received it and changed the password, I still cannot enter the account. What shall I do next?


    May I prove my identity with my Linkedin and FB pages linked to my hacked account? (I can still enter them). Also, I don't know if it is smart to change the settings there too, because when I do that I am afraid I will not be able to prove myself to Microsoft.
     


  2. THERESA

    THERESA Customer Service Staff Member

    Joined:
    Aug 12, 2008
    Messages:
    884
    Likes Received:
    11
    If you were able to get in to change the password, I'm confused why you are saying you can't get in? Didn't you have to get in to change the password?
     

Want to reply or ask your own question?

It only takes a minute to sign up (and it's free!). Click the orange sign up button to choose a username and then you can ask your own questions on the forum.
Loading...