Getting message:Account does not exist

Discussion in 'Help Desk' started by warpmaster, Feb 12, 2013.

  1. warpmaster

    warpmaster New Email

    Joined:
    Feb 12, 2013
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    I tried to log into my account today but kept getting

    "That Microsoft account doesn't exist. Enter a different email address or get a new account."

    It was working this morning but now i can't get on
     


  2. popowich

    popowich EQ Forum Admin Staff Member

    Joined:
    Aug 12, 2008
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    Hi warpmaster,

    Are you sure that you typed in your full email address correctly when logging in?

    If it works this morning it shouldn't have been deactivated.

    Please let us know if this was a temporary problem or if you still can not login.

    :welcome: to Email Questions!
     

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