Friends with Hotmail, Juno e-mail not receiving my e-mails

Discussion in 'Help Desk' started by Traci R, Mar 24, 2016.

  1. Traci R

    Traci R New Email

    Joined:
    Mar 24, 2016
    Messages:
    2
    Likes Received:
    0
    Just recently friends with hotmail and juno e-mail addresses aren't receiving my e-mails. They aren't in any junk mail folders they can see. What do I do?
     


  2. popowich

    popowich EQ Forum Admin Staff Member

    Joined:
    Aug 12, 2008
    Messages:
    8,983
    Likes Received:
    120
    Where are you sending from? Do you have your own mail server?

    Are there any bounce messages back and going to your Spam or Trash folders?
     

  3. Traci R

    Traci R New Email

    Joined:
    Mar 24, 2016
    Messages:
    2
    Likes Received:
    0

    I am sending from my home laptop. I have my own domain at Go Daddy.

    No bounce messages at all. Recipients don't see messages at all. They aren't even in their Junk mail folder.
     
  4. popowich

    popowich EQ Forum Admin Staff Member

    Joined:
    Aug 12, 2008
    Messages:
    8,983
    Likes Received:
    120
    Hi Traci,

    It sounds like you're having the same problem as Benjamin & Tom in the link below.

    The sender score of the Godaddy outgoing mail servers was recently reported to be bad - Problems sending from my email account (GoDaddy hosted) to hotmail/outlook.com

    This is a typical problem with using a shared email service. Spam problems with other customers are affecting your ability to send email.
     

Want to reply or ask your own question?

It only takes a minute to sign up (and it's free!). Click the orange sign up button to choose a username and then you can ask your own questions on the forum.
Loading...