Forgot password!

Discussion in 'Help Desk' started by Kate Mcnamara, Apr 2, 2014.

  1. Kate Mcnamara

    Kate Mcnamara New Email

    Joined:
    Apr 2, 2014
    Messages:
    2
    Likes Received:
    0
    My friend set up a hotmail account for me around 7 years ago so I could use it for facebook. I cannot remember the password and I never even accessed the hotmail account so I never sent or received emails. My facebook has been hacked and my password has been changed. To reset my password they have sent a link to my hotmail email address but I cannot get into my hotmail account. When I click 'I do not have access to my email account', they ask me questions like 'what emails did you last send and who to' to verify the account and I cannot answer them because I never even used the email account. What do I do?
     


  2. popowich

    popowich EQ Forum Admin Staff Member

    Joined:
    Aug 12, 2008
    Messages:
    8,983
    Likes Received:
    120
    Hi Kate,

    If you did not use the Hotmail account it was likely deactivated years ago.

    Have your friends and family report to Facebook that your account has been compromised

    :welcome: to Email Questions!
     

  3. Kate Mcnamara

    Kate Mcnamara New Email

    Joined:
    Apr 2, 2014
    Messages:
    2
    Likes Received:
    0
    Thanks! Do you know how my friends or family would report it? The problem is Facebook will probably send a new password to my email address that is attached to my facebook identity which is my hotmail one.
     

Want to reply or ask your own question?

It only takes a minute to sign up (and it's free!). Click the orange sign up button to choose a username and then you can ask your own questions on the forum.
Loading...