"file can't be sent" in Yahoo Mail

Discussion in 'Help Desk' started by SmilingDavie, Feb 19, 2010.

  1. SmilingDavie

    SmilingDavie New Email

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    Just in the last week, I am unable to attach a file in my Yahoo Mail after using it for years. I get a red triangle and an error message :"file can't be sent" after it tries to attach it. :hammer: Any ideas? I'm using the new version, not the Classic version.
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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  3. SmilingDavie

    SmilingDavie New Email

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    On further investigation of my Yahoo problem, I noticed that size does matter. :) a 1.1M file sometimes gets attached and sometimes not. smaller than that gets attached and larger than 1.1M gives the error message. I'll try it again when I get home in a couple days. Both now and when I get home are on WIFI, if that matters?
     
  4. popowich

    popowich EQ Forum Admin Staff Member

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    Neither the 1MB file or being on WIFI should matter much.

    Have you tried disabling your virus scanner for a few minutes to see if you still have problems when it's disabled?
     
  5. SmilingDavie

    SmilingDavie New Email

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    thanks for the reply, Raymond,
    I don't think it is my AVG or StopZilla because I just attached and sent the 2M file out successfully at my Network Solutions Website Host. But just to be sure, I turned them both off without success.
     
  6. ginski

    ginski New Email

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    my firewall was blocking the attachment for some reason (pc tools firewall).
    I right clicked on firewall & selected 'allow all' for my attachments to go.
    don't forget to enable firewall again.

    ginski*
     
  7. Hedgehog

    Hedgehog New Email

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    I've tried disabling firewall and anti-virus and still get the "file cannot be sent" message. This seems to be something new within the last week or so.
     

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