error message : 554 5.7.1 : Client host rejected: Access denied

Discussion in 'Help Desk' started by enzo, Nov 8, 2013.

  1. enzo

    enzo New Email

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    I perfectly use with my smartphone , but with my Laptop impossible to get out of home .. I cannot send any messages.

    the errors message got is : error message : 554 5.7.1 : Client host rejected: Access denied
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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    Hi enzo,

    Error like "554 5.7.1 Access denied" usually mean that you have been blocked for spamming, that your IP address is on a blacklist, or that mail the server you use for relaying has a poor email reputation.

    I recommend checking all of the IP addresses and both of these links:

    Blacklist check - Email Blacklist Check - See if your server is blacklisted

    Reputation check - https://senderscore.org/

    Please let us know if you find a follow up issue that you need help troubleshooting.

    :welcome: to Email Questions!
     

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