Email rejects

Discussion in 'Help Desk' started by Terry Easley, Sep 2, 2016.

  1. Terry Easley

    Terry Easley New Email

    Joined:
    Sep 2, 2016
    Messages:
    1
    Likes Received:
    0
    hi,
    I am sending emails to a hotmail address.. xxx@hotmail.com account and I get the following rejection message.

    Reporting-MTA: dns;SNT004-OMC1S15.hotmail.com
    Received-From-MTA: dns;NAM02-SN1-obe.outbound.protection.outlook.com
    Arrival-Date: Fri, 2 Sep 2016 10:59:40 -0700

    Final-Recipient: rfc822;jennifer@gmail.com
    Action: failed
    Status: 5.5.0
    Diagnostic-Code: smtp;550-5.1.1 The email account that you tried to reach does not exist. Please try
    550-5.1.1 double-checking the recipient's email address for typos or
    550-5.1.1 unnecessary spaces. Learn more at
    550 5.1.1 "The email account that you tried to reach does not exist" error - Gmail Help p83si2550621oih.41 - gsmtp

    Does anyone know why this response??
     


  2. popowich

    popowich EQ Forum Admin Staff Member

    Joined:
    Aug 12, 2008
    Messages:
    8,991
    Likes Received:
    120
    The hotmail account could be forwarding or have a message rule that sends email from you to their Gmail account. It appears their forwarding address isn't correct.
     

Want to reply or ask your own question?

It only takes a minute to sign up (and it's free!). Click the orange sign up button to choose a username and then you can ask your own questions on the forum.
Loading...