email not loading without a Refresh

Discussion in 'Help Desk' started by petekpec, Feb 1, 2014.

  1. petekpec

    petekpec New Email

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    I use ymail through Firefox (latest versions of both). Something has recently changed in my system and I don't know what. When I get a new email my Inbox shows its there (displays 1) but to get it to load so that I can read it etc I have to press the Refresh button every time. Anyone got any ideas what happened and how I can get back to where I was?
     


  2. THERESA

    THERESA Customer Service Staff Member

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  3. petekpec

    petekpec New Email

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    Hi Theresa - thanks for the help. I got down your list to downloading & using File Hippo - I needed 7 software updates! and I'm not sure which one cleared the problem. However, its gone - thank goodness - and new emails now appear as they should do..:yay:
     

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