Email error 0x800420CD

Discussion in 'Help Desk' started by Geevonne, Mar 31, 2013.

  1. Geevonne

    Geevonne New Email

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    Once or twice amonth I receive the following message:

    Message number 10 could not be retrieved. Account: 'mail.optusnet.com.au', Server: 'mail.optusnet.com.au', Protocol: POP3, Server Response: '-ERR Message 10 expunged.', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800420CD

    Could you please tell me what it means and what can I do about it.

    thanks
     


  2. THERESA

    THERESA Customer Service Staff Member

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    What exactly are you doing when this happens and which email provider do you use?
     

  3. popowich

    popowich EQ Forum Admin Staff Member

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    Hello,

    Are you using Outlook Express? Windows Live Mail?

    Does this link help? Outlook Express Error 0x800420CD

    When the problem happens do you have more than 1 mail program downloading your email? For example two different computers set to download your email with pop3 connections.

    Part of the error indicates to me that message 10 might have been downloaded/deleted while yo were trying to download it.
     
    Last edited: Mar 25, 2016
  4. Geevonne

    Geevonne New Email

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    >I am not doing anything when the problem occurs It happens during the automatic email download after I open outlook express. My email provider is optusnet.in Australia.

    I am downloading to one mail program.
     

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