email box saying "full" even after many emails have been deleted

Discussion in 'Help Desk' started by paulamcchesneyss, Dec 10, 2010.

  1. paulamcchesneyss

    paulamcchesneyss New Email

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    My emails are not getting through. Senders are getting a "Mailbox full" message.
    I have been deleting emails. Note: The quantity listed in inbox is decreasing when I delete, the quantity listed in "unread" is not changing...HELP! This is my business email so is urgent. Thanks!
     


  2. popowich

    popowich EQ Forum Admin Staff Member

    Joined:
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    Hello,

    Who is your email provider and how do you read your email?

    Is it possible that you are using a mail program on your computer and that you have a "leave messages on server" option checked?

    You can also try deleting email from your Trash and Spam folders to correct the issue.

    :welcome: to Email Questions!
     

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