e mail settings changed to a mobile account - hotmail seamonkey

Discussion in 'Help Desk' started by 90ranch, Jul 16, 2010.

  1. 90ranch

    90ranch New Email

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    I have had the same e-mail account with Hotmail for 3 years. I used friends computers until I got on line this spring. My operating system is Linnux. It worked great for the first couple of weeks, then, when I opened my e-mail through windows sign in, my account started coming up as a mobile account, like you would get on a cell phone. Not many options; I couldn't ad or delete contacts, send multiple forwards, or get details from some senders. If I signed in through my bookmarks it came up normal, but after 2 1/2 days this changed to a mobile setting, too. Any ideas?
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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    Re: e mail settings changed to a mobile account

    What link do you go to when you don't use your bookmark?

    Does it work OK if you use the main Hotmail login page: https://login.live.com/
     

  3. 90ranch

    90ranch New Email

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    Re: e mail settings changed to a mobile account

    Thank you for your response. I tried the link you suggested, and have tried Hotmail sign in. My bookmark is Windows live Hotmail. All of these links worked for two weeks. Now none of them will bring up a normal email. I can still get my basic mail, but don't have many options, and can't open any details on some mail.
    I discovered that when I log in on another computer, my e mail is normal, so the problem may be with Linnux.
     
    Last edited: Jul 21, 2010
  4. popowich

    popowich EQ Forum Admin Staff Member

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    Re: e mail settings changed to a mobile account

    What happens if you try a different web browser?

    Do you still get the mobile? (it's more likely to be an account or them seeing you're a Linux user)

    Does it work OK with the other web browser? (it's more likely there is a problem within the original web browser)

    If the second web browser works OK try some of these steps in the first web browsers :

    http://www.emailquestions.com/hotma...ms-including-blank-pages-login-redirects.html
     
  5. 90ranch

    90ranch New Email

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    Re: e mail settings changed to a mobile account

    Thank for your response. My browser is SeaMonkey (I think). I am still in the learning stages of the internet world, but am teachable. How do I change browsers? I don't get to check my email every day, but will try what you suggest when I do. Many thanks!
     
  6. popowich

    popowich EQ Forum Admin Staff Member

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    Re: e mail settings changed to a mobile account

    Was your Hotmail account upgraded right before the problem started?

    http://www.emailquestions.com/email-articles/2292-new-windows-live-hotmail-features.html

    Is it possible that this problem has resolved itself during the upgrade process for your account?

    Are you running the latest version of SeaMonkey?

    Try the user agent switcher : https://addons.mozilla.org/en-US/seamonkey/addon/59/

    If new new Hotmail is incorrectly detecting you as a mobile user try changing your user agent to something more common such as Firefox/3.5
     
  7. popowich

    popowich EQ Forum Admin Staff Member

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  8. chatty52

    chatty52 New Email

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    Mine is doing the same thing and I have tried everything. My daughters is the same so it my neighbours. What gives. I've had to transfer emails to yahoo to read them. I like hotmail but I need to be able to work with emails. help
     
  9. popowich

    popowich EQ Forum Admin Staff Member

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