E-mail not being sent or received reliably

Discussion in 'Hotmail' started by Boruma Publishing, Jun 30, 2016.

  1. Boruma Publishing

    Boruma Publishing New Email

    Joined:
    Jun 30, 2016
    Messages:
    1
    Likes Received:
    0
    Over the past 3-4 weeks, we've had trouble sending e-mails to our Hotmail-using authors via our boruma@borumapublishing.com e-mail, and we're having just as much trouble receiving e-mails from them. It's intermittent. Sometimes e-mails will make it through. About 90% of the time, they vanish into the cyber and are never seen again. The techs at HostGator say everything is going out properly and being received...somewhere...which is why we're not getting any bounce-back messages. This is seriously impacting our business, so can someone please help? Thank you!!
     


  2. popowich

    popowich EQ Forum Admin Staff Member

    Joined:
    Aug 12, 2008
    Messages:
    8,983
    Likes Received:
    120
    Most likely Hotmail is dropping email from Hostgator IP addresses with bad reputations.

    Can you post the full headers from an email that was successfully received somewhere else?

    We need those to figure out some of your outgoing IP addresses and see if that's the cause.
     

Want to reply or ask your own question?

It only takes a minute to sign up (and it's free!). Click the orange sign up button to choose a username and then you can ask your own questions on the forum.
Loading...