e-mail not being received

Discussion in 'Help Desk' started by patricia barickman, Mar 24, 2011.

  1. patricia barickman

    patricia barickman New Email

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    I am unable to receive my e-mails at my new e-mail address which is patriciabarickman@cobridge.tv
    i can send e-mails
    i was formerly getting my e-mails via charter.net
    HELP
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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    Hello,

    There is a problem with your new email account or the new email providers servers :

    rcpt to:<patriciabarickman@cobridge.tv>
    550 5.5.1 Protocol error

    Call their support and let them know the above error is returned when trying to send email to your account.

    It appears the support phone number for colbridge.tv is 1-855-262-7434

    :welcome: to Email Questions!
     

  3. popowich

    popowich EQ Forum Admin Staff Member

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    Interesting, I received an auto response from your email account :

    I am not available to check my email right now, but I will receive your message when I return.

    You will only receive this automated away message once per week.
     
  4. Robert Douds

    Robert Douds New Email

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    I am not receiving my e-mail messages since 3/22/11
     
  5. popowich

    popowich EQ Forum Admin Staff Member

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    What is your email address?

    Have you tried to send yourself an email from an alternate address such as a Gmail or Yahoo account?
     

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