double emails

Discussion in 'Help Desk' started by soorganized, Mar 20, 2009.

  1. soorganized

    soorganized New Email

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    Why am I receiving two copies of every email and how do I stop it?
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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    Hello,

    Do you know if there are two copies coming down from the mail server or if your computer is duplicating them?

    Do you have an email virus scanner that is causing timeouts and duplicate downloads?

    Can you post the full email headers from two of the duplicates?

    -Raymond
     

  3. soorganized

    soorganized New Email

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    As requested, here are the two message headers:

    X-Message-Delivery: Vj0xLjE7RD0wO2w9MQ==
    X-Message-Info: HKIYGN+H3D+QShLNGWNUtb8urlI/48fz0WaMEa4yBu+RyfrTjlCA4aE3ynsoZEQuoz7fljBM24I=
    Received: from eastrmmtao102.cox.net ([68.230.240.8]) by col0-mc3-f30.Col0.hotmail.com with Microsoft SMTPSVC(6.0.3790.3959);
    Sun, 22 Mar 2009 11:27:58 -0700
    Received: from eastrmimpo03.cox.net ([68.1.16.126])
    by eastrmmtao102.cox.net
    (InterMail vM.7.08.02.01 201-2186-121-102-20070209) with ESMTP
    id <20090322182757.DLTO4619.eastrmmtao102.cox.net@eastrmimpo03.cox.net>;
    Sun, 22 Mar 2009 14:27:57 -0400
    Received: from LISA ([68.100.4.119])
    by eastrmimpo03.cox.net with bizsmtp
    id WJTw1b00F2a4L8c02JTwml; Sun, 22 Mar 2009 14:27:57 -0400
    X-Authority-Analysis: v=1.0 c=1 a=69EAbJreAAAA:8 a=BIZCU7TSAAAA:8
    a=o1OHuDzbAAAA:8 a=3oc9M9_CAAAA:8 a=4dpreXLRAAAA:8 a=sL2AeMzPAAAA:8
    a=j7X4NDxOAAAA:8 a=R6m6XNDmAAAA:8 a=Wu5YEgSAAAAA:8 a=vgalIBo6w-lNb9wvczgA:9
    a=-SQ4j2vWz-gHecO9fY8A:7 a=x_XvSlGjS1dzUmL-BtY2K-vfnq0A:4 a=XF7b4UCPwd8A:10
    a=OyDe5b7XPakA:10 a=xGlZQwe0igAA:10 a=xhnCjrjRst8A:10 a=I3IDee3wdUsA:10
    a=WNzlQucfRQwA:10 a=iWWDjCw9Z0EA:10 a=EfJqPEOeqlMA:10 a=nWtz5asIhEAA:10
    a=ILCZio5HsAgA:10 a=U8Ie8EnqySEA:10 a=qJBsf_EJI-8A:10 a=IgqHsa1OhzsA:10
    a=ot-B4nzPQ81jiINv:21 a=nfnYJImGa3F_uZdL:21 a=SSmOFEACAAAA:8
    a=lx73XItSW66yojse1xEA:9 a=t7kWe3-BJPPZGtzZyPEA:7
    a=4wEfNNn6OGJFcKt46MXLPXc9nbYA:4 a=37WNUvjkh6kA:10 a=daDNB49ngkG8txkf:21
    a=B4UGB6ZMgTO-xdbh:21
    X-CM-Score: 0.00
    From: "Lisa Jackson" <ljackson@tfsinc.com>
    To: "'Candace Campbell'" <stopthefda@hotmail.com>,
    "'Joda Coolidge'" <sandjcoolidge@verizon.net>,
    "'TR Cook'" <cooksphotoart@aol.com>,
    "'Lois Pozesky'" <lopocore@aol.com>,
    "'Dan Smith'" <sigport@aol.com>,
    "'Linda Thompson'" <linda.thompson@longandfoster.com>,
    <eve.chapman@cox.net>
    References: <W898222915186721237609061@webmail3> <BAY124-DAV8C8C67A2143F2FE2544EACD950@phx.gbl> <597A12C899CA4934AD519E2B9DD9BB96@LISA> <BAY124-DAV11D74CB11B61DE4E920037CD950@phx.gbl>
    Subject: RE: N - Memorial Fund Established
    Date: Sun, 22 Mar 2009 14:27:56 -0400
    Message-ID: <46B5D8463F244491ACF1532D137DD48C@LISA>
    MIME-Version: 1.0
    Content-Type: multipart/alternative;
    boundary="----=_NextPart_000_002B_01C9AAFA.65006380"
    X-Mailer: Microsoft Office Outlook 11
    Thread-Index: AcmrDbLVU5FfHp9KRCmWnE+2ccGiswADWz6g
    In-Reply-To: <BAY124-DAV11D74CB11B61DE4E920037CD950@phx.gbl>
    X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.5579
    Return-Path: ljackson@tfsinc.com
    X-OriginalArrivalTime: 22 Mar 2009 18:27:58.0609 (UTC) FILETIME=[ED09F810:01C9AB1B]
    This is a multi-part message in MIME format.
    ------=_NextPart_000_002B_01C9AAFA.65006380
    Content-Type: text/plain;
    charset="us-ascii"
    Content-Transfer-Encoding: 7bit



    X-Message-Delivery: Vj0xLjE7RD0wO2w9MQ==
    X-Message-Info: HKIYGN+H3D+QShLNGWNUtb8urlI/48fz0WaMEa4yBu+RyfrTjlCA4aE3ynsoZEQuoz7fljBM24I=
    Received: from eastrmmtao102.cox.net ([68.230.240.8]) by col0-mc3-f30.Col0.hotmail.com with Microsoft SMTPSVC(6.0.3790.3959);
    Sun, 22 Mar 2009 11:27:58 -0700
    Received: from eastrmimpo03.cox.net ([68.1.16.126])
    by eastrmmtao102.cox.net
    (InterMail vM.7.08.02.01 201-2186-121-102-20070209) with ESMTP
    id <20090322182757.DLTO4619.eastrmmtao102.cox.net@eastrmimpo03.cox.net>;
    Sun, 22 Mar 2009 14:27:57 -0400
    Received: from LISA ([68.100.4.119])
    by eastrmimpo03.cox.net with bizsmtp
    id WJTw1b00F2a4L8c02JTwml; Sun, 22 Mar 2009 14:27:57 -0400
    X-Authority-Analysis: v=1.0 c=1 a=69EAbJreAAAA:8 a=BIZCU7TSAAAA:8
    a=o1OHuDzbAAAA:8 a=3oc9M9_CAAAA:8 a=4dpreXLRAAAA:8 a=sL2AeMzPAAAA:8
    a=j7X4NDxOAAAA:8 a=R6m6XNDmAAAA:8 a=Wu5YEgSAAAAA:8 a=vgalIBo6w-lNb9wvczgA:9
    a=-SQ4j2vWz-gHecO9fY8A:7 a=x_XvSlGjS1dzUmL-BtY2K-vfnq0A:4 a=XF7b4UCPwd8A:10
    a=OyDe5b7XPakA:10 a=xGlZQwe0igAA:10 a=xhnCjrjRst8A:10 a=I3IDee3wdUsA:10
    a=WNzlQucfRQwA:10 a=iWWDjCw9Z0EA:10 a=EfJqPEOeqlMA:10 a=nWtz5asIhEAA:10
    a=ILCZio5HsAgA:10 a=U8Ie8EnqySEA:10 a=qJBsf_EJI-8A:10 a=IgqHsa1OhzsA:10
    a=ot-B4nzPQ81jiINv:21 a=nfnYJImGa3F_uZdL:21 a=SSmOFEACAAAA:8
    a=lx73XItSW66yojse1xEA:9 a=t7kWe3-BJPPZGtzZyPEA:7
    a=4wEfNNn6OGJFcKt46MXLPXc9nbYA:4 a=37WNUvjkh6kA:10 a=daDNB49ngkG8txkf:21
    a=B4UGB6ZMgTO-xdbh:21
    X-CM-Score: 0.00
    From: "Lisa Jackson" <ljackson@tfsinc.com>
    To: "'Candace Campbell'" <stopthefda@hotmail.com>,
    "'Joda Coolidge'" <sandjcoolidge@verizon.net>,
    "'TR Cook'" <cooksphotoart@aol.com>,
    "'Lois Pozesky'" <lopocore@aol.com>,
    "'Dan Smith'" <sigport@aol.com>,
    "'Linda Thompson'" <linda.thompson@longandfoster.com>,
    <eve.chapman@cox.net>
    References: <W898222915186721237609061@webmail3> <BAY124-DAV8C8C67A2143F2FE2544EACD950@phx.gbl> <597A12C899CA4934AD519E2B9DD9BB96@LISA> <BAY124-DAV11D74CB11B61DE4E920037CD950@phx.gbl>
    Subject: RE: N - Memorial Fund Established
    Date: Sun, 22 Mar 2009 14:27:56 -0400
    Message-ID: <46B5D8463F244491ACF1532D137DD48C@LISA>
    MIME-Version: 1.0
    Content-Type: multipart/alternative;
    boundary="----=_NextPart_000_002B_01C9AAFA.65006380"
    X-Mailer: Microsoft Office Outlook 11
    Thread-Index: AcmrDbLVU5FfHp9KRCmWnE+2ccGiswADWz6g
    In-Reply-To: <BAY124-DAV11D74CB11B61DE4E920037CD950@phx.gbl>
    X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.5579
    Return-Path: ljackson@tfsinc.com
    X-OriginalArrivalTime: 22 Mar 2009 18:27:58.0609 (UTC) FILETIME=[ED09F810:01C9AB1B]
    This is a multi-part message in MIME format.
    ------=_NextPart_000_002B_01C9AAFA.65006380
    Content-Type: text/plain;
    charset="us-ascii"
    Content-Transfer-Encoding: 7bit
     
  4. popowich

    popowich EQ Forum Admin Staff Member

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    Are any of the other recipients receiving duplicate emails or just you?

    -Raymond
     
  5. soorganized

    soorganized New Email

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    I asked other folks on the emails that were sent to me and none of them are getting doubles.
     
  6. popowich

    popowich EQ Forum Admin Staff Member

    Joined:
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    120
    Hello,

    Try turning off your anti-virus before downloading the next batch of emails.

    Does that fix the problem or at least point us in the right direction? don't forget to turn it back on!

    Is it possible that you have created some messaging rules or filters that are creating duplicate copies of the emails within your email client?

    -Raymond
     
  7. soorganized

    soorganized New Email

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    I went into the options section for email and unchecked the box that turns on a feature to "check this account and synchronize". That solved the problem. I had assumed that if the box was not checked that I'd have to manually request it to check the hotmail account each time. That's not the case. So I have no idea what's not getting done now, but at least I'm not getting two copies of every hotmail message.
     

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