Domain Name is a High Risk for Spam?

Discussion in 'Help Desk' started by Cdaniel735, Jul 21, 2014.

  1. Cdaniel735

    Cdaniel735 New Email

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    One of our co-workers has been using Yahoo Mail as an alternate email address to reach her. We have been forwarding emails to her Yahoo email address that came into her work email address. When she was setting up an email rule in her Yahoo Business Mail to put the forwarded emails into a certain folder, a pop-up appeared that stated that "Our companies' Domain name was a high risk for Spam" and asked her to confirm that she wish to do this.

    My questions are:

    1.) Is this pop-up just a generic pop-up or is something actually triggering it?

    2.) How does Yahoo Mail determine a domain name is a high risk for Spam? I have checked and our companies' domain name is not on a Spam Blacklist

    I thank you in advance for your assistance.
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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    Can you post the IP address from the full email headers of your companies outgoing mail server?
     

  3. Cdaniel735

    Cdaniel735 New Email

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    The IP address for our web server is 107.213.248.153. Please let me know if you need any additional information and thank you for the assistance.
     
  4. popowich

    popowich EQ Forum Admin Staff Member

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    The web server server IP doesn't have a sender score.

    Is that where the email is being sent from?

    What is your company domain name?

    If you can PM me the full email headers if they can't be public for some reason that will be up my checking for a problem.
     

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