Do not receive email from a certain sender

Discussion in 'Help Desk' started by Pikov Andropov, Nov 17, 2016.

  1. Pikov Andropov

    Pikov Andropov New Email

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    I have a POBOX account (and so does my wife. A certain sender sends email to both of us but only my wife gets the email? What could the reason be?
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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    Do you have any message rules or filters that are moving the email to a folder? Did you check your Spam and Deleted Items too?
     

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