disappearing messages

Discussion in 'Help Desk' started by marymum, Jun 12, 2013.

  1. marymum

    marymum New Email

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    my sent messages on my iphone 4s keep disappearing. Any idea why? is Hotmail IMAP?
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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    One possibility is that your account has been compromised. Turning on 2 step logins and change your password can fix that problem.

    Here are some suggestions to prevent your account from getting stolen - What to do BEFORE your Hotmail account gets hacked

    Hotmail supports both POP3 and IMAP. If you're talking folders then you're using IMAP. Can you still see the sent messages if you login at Outlook.com?

    It's also a good idea to check your clean sweep settings and message rules - Why are my emails disappearing before I read them?
     

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