Closing Hotmail Account

Discussion in 'Help Desk' started by debbie1904, Jun 18, 2012.

  1. debbie1904

    debbie1904 New Email

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    I am trying to close my hotmail account, but keep getting the following message:
    There's a temporary problem

    There's a temporary problem with the service. Please try again. If you continue to get this message, try again later.

    Please advise, as my email has been hacked and I need to close ASAP.

    Thanks
     


  2. THERESA

    THERESA Customer Service Staff Member

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    Try following the steps found HERE
     

  3. debbie1904

    debbie1904 New Email

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    thanks but this is all about regaining control...I have control but want to close it to avoid someone else sending emails using my email address. There was a post with a seperate link to "close email accounts" I just cant find it ;(
     
  4. debbie1904

    debbie1904 New Email

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  5. THERESA

    THERESA Customer Service Staff Member

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    Glad you were able to find it. I thought maybe the fact that you were hacked had something to do with it and you needed to regain full control before it would allow you to close it. I'm glad everything is resolved.

    Hotmail seems to be the worst email service we deal with as far as being hacked. Gmail is one of the best. I would recommend getting a gmail account.
     

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