changing e-mail accounts from aol to road runner

Discussion in 'Help Desk' started by fritzer, Jul 8, 2009.

  1. fritzer

    fritzer New Email

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    I recently changed my internet provider from aol to road runner but neither my wife or myself can receive ,read or send e-mails. How can this be changed?
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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    Hello,

    :welcome:Welcome to Email Questions!

    Are you having a problem connecting to your old AOL or new Road Runner email accounts?

    -Raymond
     

  3. popowich

    popowich EQ Forum Admin Staff Member

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    If the problem is with the email address you used to register, the @rr.com that you used to register does not exist.

    Is it possible that you are missing the market name in your email address and settings, for example should it be at @rochester.rr.com ?

    -Raymond
     
  4. fritzer

    fritzer New Email

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    where do I find out my maket name?:thanks:
     
  5. popowich

    popowich EQ Forum Admin Staff Member

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    Hi fritzer,

    Based on your IP address it looks like you are @twcny.rr.com

    Also, here are your incoming and outgoing email server settings:

    New York (Central Northern)

    incoming mail server:
    pop-server.twcny.rr.com
    outgoing mail server: smtp-server.twcny.rr.com

    -Raymond
     

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