can't unblock hotmail account after reset password

Discussion in 'Help Desk' started by phoeryx, Sep 24, 2010.

  1. phoeryx

    phoeryx New Email

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    hi, my name is phoeryx
    my account block by hotmail and it call me to reset password
    after I reset and get my new password, it does not work and my account is still can't sign in. Thanks
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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  3. phoeryx

    phoeryx New Email

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    I can't receive any email comfirm my details because I can't login
    I tired reset my password (by using alternate email), it is successfully and I type new password sign in to my hotmail account, it still show my account has been block =(
     
  4. popowich

    popowich EQ Forum Admin Staff Member

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    What is the exact error message that you are receiving?

    Is it possible that your account has been suspended for a few days because of spammer activity?
     
  5. modpower

    modpower New Email

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  6. jeskim

    jeskim New Email

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    Please, help me!!!
    I have the same problem as "modpower". I have to recieve very important e mail from one doctor but I can't open mail account!
     
  7. m1m291

    m1m291 New Email

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    same problem with same details here , i need to unblock it urgently , or how to contact Microsoft directly to recover it ?
     
  8. I WANT MY STUFF22

    I WANT MY STUFF22 New Email

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    FIRST OFF LET ME SAY, --I Have Not Been hacked-- Please do not referr me to a page thats asking have i been hacked?.... i mean no disrespect, BUT My account has been Blocked, not because someone stole it, because my wireless keyboard did not enter all the keys and i thought it was just me, so after awhile it locked the account... CAN YOU PLEASE UNLOCK THIS! Don't referr me to help from hacking,I mean no disrespect
     
  9. popowich

    popowich EQ Forum Admin Staff Member

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    Hello,

    If the only problem is that you typed your password wrong several times then the correct thing to do is -not- to try any more logins for 48 hours.

    :welcome: to Email Questions!
     
  10. leanisha

    leanisha New Email

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    have the same problem,can't open my email.My account is also blocked.
    Can you help me?:thanks:
     
  11. marlene

    marlene New Email

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    my account block by hotmail and it call me to reset password
    after I reset and get my new password, it does not work and my account is still can't sign in.
     
  12. lukitch

    lukitch New Email

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    i have the same exact problem as u .. please if u found a solution tell me :/
    thanks !
     
  13. seekit

    seekit New Email

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    i have tried to reset my password as well as by my alternative email. but it doesn't work...
    can you help me to solve it, cause i have waiting some important email..

    the error code for the access is 401.

    Thanks...
     

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