Cant send attachments

Discussion in 'Help Desk' started by maxnix, Feb 2, 2011.

  1. maxnix

    maxnix New Email

    Joined:
    Feb 2, 2011
    Messages:
    2
    Likes Received:
    0
    Error text received: "Client error occurred, Please try again"
    (I do not always get this message)

    I am using embarqmail.com

    I use Firefox, the same problem occurrs when using Internet Explorer

    I contacted the embarqmail help desk and we could not reproduce the
    problem using Internet Explorer, since then Internet Explorer also
    has the same problem. I am reluctant to contact them again as I have
    heard IE has a dangerous virus circulating.(I had to use IE to contact
    the help desk as they do not use Firefox)

    I have not made any recent changes to my computer.

    I have my anti virus software ect. up to date.

    My problem is I cannot send any attachments to my email including text &
    pictures.

    When I save the email as a draft it does not save the attachments
    (including text).
     


  2. popowich

    popowich EQ Forum Admin Staff Member

    Joined:
    Aug 12, 2008
    Messages:
    8,999
    Likes Received:
    120

  3. maxnix

    maxnix New Email

    Joined:
    Feb 2, 2011
    Messages:
    2
    Likes Received:
    0
    Any size or extension.
    .txt
    .jpg
    Also email text compositions saved as a draft have no text files attached when recovered to email.

    Thanks
    maxnix
     

Want to reply or ask your own question?

It only takes a minute to sign up (and it's free!). Click the orange sign up button to choose a username and then you can ask your own questions on the forum.
Loading...