Hi, guys
due long time of inactivity I forgot my pass on @usa.com (located at @mail.com domain) and when I've tried to restore it through reset form, I can't do this; this is my step-by-step description:
1) enter my recovery e-mail
2) get link for recovery
3) follow this link and get form with offer of enter of new pass
4) enter new pass (I use latin symbols & numbers 8-10 of length )
4) push "Save new password" button and...
5) new window with message "a server error has occurred" appears
"that all folks" (c)
for last two days I was trying to recover countless time + wrote to support...
Does anyone has any ideas what can I do?
due long time of inactivity I forgot my pass on @usa.com (located at @mail.com domain) and when I've tried to restore it through reset form, I can't do this; this is my step-by-step description:
1) enter my recovery e-mail
2) get link for recovery
3) follow this link and get form with offer of enter of new pass
4) enter new pass (I use latin symbols & numbers 8-10 of length )
4) push "Save new password" button and...
5) new window with message "a server error has occurred" appears
"that all folks" (c)
for last two days I was trying to recover countless time + wrote to support...
Does anyone has any ideas what can I do?