Can't receive email on Outlook Express

Diane M

New Email
I was trying to follow the advice from Popowich to reset my email program, but this makes no sense: "Use My Computer to go to the location is step 5 and then delete the file inbox.dbx" I saved all my email messages to a new folder (TEMP), but when I go to My Computer, I don't know what to do. Someone please help.
 

Diane M

New Email
Yes, that was it. I finally discovered the problem and have fixed it. I had way too many messages in my in box, going back to 2005!!! I deleted several hundred and now it works. So glad it wasn't anything really wrong with the program.
 
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