can't open links fron email

Discussion in 'Help Desk' started by casemoree, Feb 23, 2014.

  1. casemoree

    casemoree New Email

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    Hi, I'm using IE 11 and have outlook email account.
    I can access my account and open emails BUT cannot open any link from open email. No error message appears - just get a new tab "blank page".
    Same happens with my wife's account.
    Would appreciate any help
    Thanks, casemoree
     


  2. seedy

    seedy Valued Member

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    Have you tried right-clicking the attachment link and using 'save as' or 'save link as' ?
    Also, have you tried to download the attachments using a different browser such as Chrome or Firefox?
     

  3. casemoree

    casemoree New Email

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    Thanks seedy for reply. Have in fact successfully used google chrome and things work fine. Apparently IE 11 messes up outlook.
     
  4. seedy

    seedy Valued Member

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    Which is ironic considering ownership. Same here in the past though, glad you got it working.
     

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