Can't open hotmail

Discussion in 'Hotmail' started by jrhalfo, Dec 13, 2012.

  1. jrhalfo

    jrhalfo New Email

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    I can't seem to log in to my hotmail account now. I'm using Chrome on Mac OS. I tried logging in through Firefox and Safari, same thing. Tried rebooting. Tried clearing cookies. Tried logging through a different computer, still no dice.

    The only thing I can think of is that I had an influx of like 40 emails in the span of 20 minutes (I only know this because I can still log in through my phone's email app). Is it possible Microsoft has blocked because of an unusual amount of emails all at once?
     


  2. THERESA

    THERESA Customer Service Staff Member

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    It sounds like you were hacked. (your phone stayed logged in that's why you can still see it from the phone app)

    Follow the steps found HERE to regain control of a hacked account.
     

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