can't download attachments in yahoo email

Discussion in 'Help Desk' started by ruizmar2000, Nov 12, 2012.

  1. ruizmar2000

    ruizmar2000 New Email

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    Thank you for your attention.
    I am not able to download any attachment from my yahoo email. I use Google Chrome as browser. I have installed and re installed Javascript, Adobe Reader, and I even download a download manager but nothing is working.
    I am thinking that could be a conflict between yahoo antivirus (Nortron) and Kaspersky trying to scan the attachment at the same time. But I had Kaspersky since 2010 and I have never experience this before.
    Any other suggestions?
    Once again, thank you for all your help.
    ruizmar2000
     


    Last edited by a moderator: Aug 13, 2015
  2. THERESA

    THERESA Customer Service Staff Member

    Joined:
    Aug 12, 2008
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    There are instructions HERE
     

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