cannot log in

Discussion in 'SCRYPTmail' started by Rich, Jul 12, 2016.

  1. Rich

    Rich New Email

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    I've been testing out this email for potential full time use. Today i tried to log in and would not take my password which I know is correct. So I tried password change with secret token and it won't take my 2nd password. Now I'm stuck. What are my options?
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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    Hi Rich,

    Did you try loading a new web browser and cleaning your cache?

    Tagging @SCRYPTmail
     

  3. Rich

    Rich New Email

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    yes. I just tried it with cleared cache and got the same "incorrect 2nd password" statement.
     
  4. SCRYPTmail

    SCRYPTmail Email Service Provider

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    Hi Rich,
    I'm sorry for your trouble. Please feel free to contact me at support@scryptmail.com please include your email and description of your problem
    Thank you
     

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