shamrock838
New Email
I just acquired an HP Pavilion 500-C60 desktop computer that came preloaded with Windows 8.1 and Office 2013. [I previously used Windows Vista Business with Office 2003, which worked fine - so I'm new to the above updates.]
I’m now unable to activate Outlook 2013 – i.e. I can’t send or receive e-mail messages per the following:
When Receiving - I get “The connection to the server was interrupted.” Somewhere I heard or read that “IMAP” should be instead of “pop” (or “pop3”) when using Outlook 2013 in Windows 8.1.
When Sending - I get “Outlook cannot connect to your outgoing (SMTP) e-mail server.”
BTW, my ISP is comcast.net and they directed to
an online file: - “Configure Outlook 2013 for
Comcast E-Mail” (accessed via Google).
Each time I follow this procedure and get to the
final step – “Test Account Settings “ - the Test fails
– and I can’t finalize my e-mail new account
configuration.
Has anyone else had this problem – and how did you overcome it?
Thanks,
shamrock838
I’m now unable to activate Outlook 2013 – i.e. I can’t send or receive e-mail messages per the following:
When Receiving - I get “The connection to the server was interrupted.” Somewhere I heard or read that “IMAP” should be instead of “pop” (or “pop3”) when using Outlook 2013 in Windows 8.1.
When Sending - I get “Outlook cannot connect to your outgoing (SMTP) e-mail server.”
BTW, my ISP is comcast.net and they directed to
an online file: - “Configure Outlook 2013 for
Comcast E-Mail” (accessed via Google).
Each time I follow this procedure and get to the
final step – “Test Account Settings “ - the Test fails
– and I can’t finalize my e-mail new account
configuration.
Has anyone else had this problem – and how did you overcome it?
Thanks,
shamrock838