BT Premium Mail

Discussion in 'Help Desk' started by Helen1966, Aug 28, 2014.

  1. Helen1966

    Helen1966 New Email

    Aug 28, 2014
    Likes Received:
    Hi. I've been pretty stupid and didn't change over to BT Premium Mail. I would now have to pay for email as I'm not a BT broadband customer. I couldn't get into my BT email addresses today so I rang BT to be told that my email addresses have now been deleted and I won't be able to get them back for 90 days! I did think I'd have to pay eventually, but thought BT would give me a last chance to pay and didn't realise they'd delete my email addresses completely! Do you know of any way I can get my email addresses back, as I do use one of them for work? Thanks.

  2. popowich

    popowich EQ Forum Admin Staff Member

    Aug 12, 2008
    Likes Received:

    Also keep in mind that if/when you get the email address back (someone else might get it first) you old email and addresses books on their servers will likely be gone too.

    This is one of the dangers of using free and ISP email accounts.

    I recommend registering a domain name for your business and getting a service that supports customers outside the U.S. with great technical support such as LuxSci to host your email service.

    That solution will prevent you from having this problem again in the future.

    :welcome: to Email Questions!

Want to reply or ask your own question?

It only takes a minute to sign up (and it's free!). Click the orange sign up button to choose a username and then you can ask your own questions on the forum.