blocked hotmail account

Discussion in 'Help Desk' started by pelm, Apr 17, 2012.

  1. pelm

    pelm New Email

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    dear members, i have been trying to access my hotmail account for the last 7 (i get so frustrated that i give up and try again) which was blocked because i forgot my password in the usa and when i returned i could not remember it. i have tried everything even a computer expert friend to no avail.
    today i rang microsoft and they gave me this site to go to which is
    Https;//security.live.com/lacsr. aspx. it said there was no such site. does anyone have the right website where i can sort out my blocked hotmail account? yours sincerely, pelm:(
     


  2. Cresenteagle

    Cresenteagle New Email

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    The "ONLY" solution:
    https://account.live.com/password/reset

    Do have another alternate email that you have access to before you attempt this solution, this solution will attempt to change the password of your old account and allows you to visit your account thus solving the "blocked account" issue.

    It was resolved for me within minutes, hope it helps for you too
     

  3. popowich

    popowich EQ Forum Admin Staff Member

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