Blocked from hacked account-need access

Discussion in 'Help Desk' started by muscles, Jun 17, 2012.

  1. muscles

    muscles New Email

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    My hotmail account has been blocked. I have been hacked and someone has taken control of my account. I need access to my emails to obtain travel e-tickets. What do I do? I do not know how to get help from provider. I am in UK.
     


  2. CherylYong

    CherylYong New Email

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    My account is blocked and I do not have access to alternate account to receive code. How can I access my hotmail account again?
     

  3. muscles

    muscles New Email

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    Cheryl, are you not meant to help me!

    Got sorted through use of abuse email address I found on another thread. However, it was not straightforward and took a number of emails to get them to unblock account. Better communication is needed by Microsoft. Not customer focused.
     
  4. THERESA

    THERESA Customer Service Staff Member

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    Cheryl, Try the steps listed HERE
     

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