Blocked email

Discussion in 'Help Desk' started by Vicky, Mar 27, 2013.

  1. Vicky

    Vicky New Email

    Joined:
    Mar 27, 2013
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    My original email was blocked (XXXXXX@hotmail.com) I have followed all steps and I still can't get into it. What else can I do?
     


    Last edited by a moderator: Mar 27, 2013
  2. THERESA

    THERESA Customer Service Staff Member

    Joined:
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    Hello,

    I deleted your email address. NEVER post your email address in a public place. You will be overrun by spam. Here are tips for a hacked or lost password. HERE are the steps to follow for a blocked account.


    If you are unable to regain control of your account and you have to make a new one, make sure you take steps to prevent you from being able to access it in the future if there is a problem. Set up an alternative email address, some email accounts allow you to have a code sent to your phone if you are logging in from a device (pc or phone) that it doesn't recognize, and lie about your security answers. HERE are tips regarding the security questions and why you should lie.
     

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