Authentication error - server returned error authentication failed

Discussion in 'Help Desk' started by Kelly, Apr 27, 2014.

  1. Kelly

    Kelly New Email

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    Hi, I am seeing an authentication error when when my primary mail account is supposed to get email from my old acocunt.
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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    Hi Kelly,

    Did you recently change your password on the old account?

    Double check that the password for that account is still compromised, that the account is still active, and that the account has not been compromised.

    :welcome: to Email Questions!
     

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