(ask) trouble with .mac acc , blackberry & outlook

Discussion in 'Microsoft Outlook' started by pumpkins, May 5, 2009.

  1. pumpkins

    pumpkins Valued Member

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    i have a dot MAC account email and im doing fine using it at my microsoft outlook 2003 , suddenly (all i can remember) after im using blackberry im having trouble sending my email from microsoft outlook (from blackberry or dot mac webmail no problem) but receiving no problem. i dont change any setting lately.
    the error report i always get is:
    Task 'pop.mac.com - Sending' reported error (0x800CCC78) : 'Unable to send the message. Please verify the e-mail address in your account properties. The server responded: 550 5.7.1 <xxx@mac.com>... Unwanted contents of the HELO command'

    Please help.
    cause i cannot contact apple or dot MAC account.
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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    Hello,

    Pop server names typically are not also used for sending email.

    Is it possible you typed pop.mac.com where smtp.mac.com should be in your mail server settings?

    Also, I believe the correct incoming mail server for mac.com is mail.mac.com

    -Raymond
     

  3. pumpkins

    pumpkins Valued Member

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    Hi Popowich
    thanks for the answer
    but i never change the setting , it works before (before i used blackberry it was i remember)

    my setting:
    incoming mail server (pop3) : mail.mac.com
    outgoing mail server (smtp) : smtp.melsa.net.id (melsa is our internet provider)
     

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