Are CC'd recipients receiving?

Discussion in 'Help Desk' started by Martin92, Feb 10, 2016.

  1. Martin92

    Martin92 New Email

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    When sending an email with a single recipient in the 'To:' field, and multiple recipients in the 'CC'd' field, I receive the following in regards to the 'To' recipient:

    The e-mail address you entered couldn't be found. Please check the recipient's e-mail address and try to resend the message. If the problem continues, please contact your helpdesk.

    Does anyone know if the cc'd recipients will still have received my message?
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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    You you received the error as a popup while sending, the CC may not have received and I'd expect the email to still be in your outbox.

    If you sent OK and received the error message back from mailer-daemon, then yes, I'd expect the CC's to have received the email.
     

  3. Martin92

    Martin92 New Email

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    It looks like it sent ok; I did receive the bounce-back from the mailer-daemon.

    Thank you for the quick response!
     

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