AOL mail Actions - how do I add

Discussion in 'AOL' started by lindam, Jul 14, 2009.

  1. lindam

    lindam New Email

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    my friend can read an email in AOL then mark in unread from the Action menu. I can't get that option on my Action menu after reading an email - mine stay unbolded - she can mark her read mail unread and it goes back to bold.

    Any ideas?

    thanks
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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    Hello,

    Are you using the AOL Webmail or the AOL Desktop Software?

    Do you have the latest flash player? Adobe Flash Player

    Are you clicking the check box next to the email before clicking mar read or mark unread?

    In the webmail I can click the boxes next to the emails and then select mark unread.

    AOL - Select Email.JPG AOL - Mark Unread.JPG

    Did any of this information help you to solve the problem?

    :welcome: Welcome to Email Questions! -Raymond
     

  3. way2real

    way2real New Email

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    I'm having the same problem.:hammer: Is it because I have a free aol acct? Because your email setup looks nothing like mine.
     
  4. way2real

    way2real New Email

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    Update I clicked on shortcuts and it tells you that ctrl-alt-u is how you mark messages unread.....however that doesn't do anything either.:hammer: Every other shortcut works fine though, its just the mark unread (ctrl-alt-del) option that has seemed to be disobedient. i'm starting to think its because I have a free account. Am I right???
     

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