AOL Error - Sorry, I couldn’t find any host by that name / name or service not known

Discussion in 'Mail Server Support' started by popowich, Dec 22, 2010.

  1. popowich

    popowich EQ Forum Admin Staff Member

    Aug 12, 2008
    Likes Received:
    This notice falls into several categories including AOL, mail server support, and mailing lists. Long story short email could not be delivered for several hours earlier today. The MX records for AOL's mail servers were missing from DNS for around 4 hours.

    • If you are a regular email user trying to send to and receive email at AOL you should be OK now.
    • If you run SMTP relays you should let your customers know (if they ask) that there was an issue with AOL's DNS that has been fixed.
    • If you maintain a mailing list and received many bounces back from AOL email addresses it should be safe to resend to those addresses and only remove the true bad email addresses that continue to bounce from your email lists.
    Checking the DNS at this time the MX records seem to be OK :

    ;; ANSWER SECTION: 3600 IN MX 15 3600 IN MX 15 3600 IN MX 15 3600 IN MX 15

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