All new incoming emails are going straight into Junk folder? Any suggestions?

Discussion in 'Hotmail' started by Ian Smith, Jan 24, 2016.

  1. Ian Smith

    Ian Smith New Email

    Jan 24, 2016
    Likes Received:
    If you have any ideas would love to hear them. Thanks Ian

  2. popowich

    popowich EQ Forum Admin Staff Member

    Aug 12, 2008
    Likes Received:
    Check your message rules:

    Outlook Manage Rules.jpg

    You'll want to go through all of your account settings page by page looking for any other information that doesn't make sense, for example hackers may have setup your account for forward a copy of new email to them,

    I recommend turning on 2 step login verification and then changing your password again - How to turn on 2 step authentication (login verification) in Hotmail

    I'm linking this and your other question together as part of the same incident - one month's emails disappeared

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