account breached

Discussion in 'Help Desk' started by Lynn Erickson, Jun 23, 2010.

  1. Lynn Erickson

    Lynn Erickson New Email

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    I came into work today to find many posting failed messages and when I check them I found that instead of my signature there was a message about and electronic device with an address etc. I changed my password, removed the message and redid my signature and then sent an email. It would not allow me to send it. The message said that I had exceeded the number of emails that I may send in a 24 hr period. Since I have not sent any where near this number today I am at a loss as to who is.

    Please help as I use this account in my work.

    Thanks for the help.

    Lynn
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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    Hi Lynn,

    You already did the right thing by changing your password.

    If there is a 24hrs block on your account you may need to wait until tomorrow to begin sending emails again.

    Who hosts your email?

    -Raymond
     

  3. Lynn Erickson

    Lynn Erickson New Email

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    I believe it is Windows Live Hotmail
     
  4. popowich

    popowich EQ Forum Admin Staff Member

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    It's been a day or two now. Are you able to send email again?
     

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