554 Sending address not accepted due to spam filter

Discussion in 'Mail Server Support' started by popowich, Oct 24, 2013.

  1. popowich

    popowich EQ Forum Admin Staff Member

    Joined:
    Aug 12, 2008
    Messages:
    8,983
    Likes Received:
    120
    Hello,

    Did you get the error "554 Sending address not accepted due to spam filter" ?

    This is a tricky error that can be difficult to troubleshoot, but you can start by trying the following:

    • Verify that your sending IP address and domain name are not on any blacklists
    • Verify that you have a valid and correctly formatted SPF record
    • Check your outgoing mail server logs for signs of abuse
    • Try calling the person you are trying to reach and get a more specific error for the error from their mail support
    A useful tool for checking your blacklist status - Email Blacklist Check - See if your server is blacklisted

    Check your IP reputation sender score here - https://senderscore.org/
     


Want to reply or ask your own question?

It only takes a minute to sign up (and it's free!). Click the orange sign up button to choose a username and then you can ask your own questions on the forum.
Loading...