554 5.7.1 This message has been blocked because ASE reports it as spam

Discussion in 'Help Desk' started by Ryan N., Jan 18, 2016.

  1. Ryan N.

    Ryan N. New Email

    Jan 18, 2016
    Likes Received:
    I keep getting this error when I'm sending email "554 5.7.1 This message has been blocked because ASE reports it as spam". What can I do to fix it so I can send email again?

  2. popowich

    popowich EQ Forum Admin Staff Member

    Aug 12, 2008
    Likes Received:
    Can you please post the complete bounce message? It appears to be related to the old Postini service. It's not clear if Google still uses it.

    Doing a little more digging it might also be seen if the people you are trying to email have a Fortinet doing some of their spam filtering.

    It would still be good to see the complete error message including the server names involved.

    That will help me figure out if there is something wrong with the server you use to send email, such as a reputation problem from too much spam being sent, or something the recipients need to do such as whitelist your email address or sending IP address.

Want to reply or ask your own question?

It only takes a minute to sign up (and it's free!). Click the orange sign up button to choose a username and then you can ask your own questions on the forum.