550 IP x.x.x.x is blocked by EarthLink

Discussion in 'Mail Server Support' started by popowich, Oct 30, 2013.

  1. popowich

    popowich EQ Forum Admin Staff Member

    Joined:
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    Hello,

    Did your email to an @earthlink.net address get blocked?

    First, please check the following:

    • Check to make sure your server is not blacklisted with this tool
    • If you are sending to mailing lists, only send email to users who want the email. A high percentage of user complaints will get you blocked.
    • Check your reverse DNS PTR record and verify that it exists, has a static looking name such as mail.example.com, and that it has a matching A record.
    If you send email through your ISP SMTP Relays you should contact your ISP.

    It is also possible that your email was blocked due to a high volume of spam complaints against your mail server by other large email service providers.

    After you have done all of the above you can submit a delisting request by forwarding a copy of the complete bounce message to blockedbyearthlink@abuse.earthlink.net with the subject "Blocked x.x.x.x" where the x.x.x.x is your blocked IP address
     


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