550 IP x.x.x.x is blocked by EarthLink

Discussion in 'Mail Server Support' started by popowich, Oct 30, 2013.

  1. popowich

    popowich EQ Forum Admin Staff Member

    Aug 12, 2008
    Likes Received:

    Did your email to an @earthlink.net address get blocked?

    First, please check the following:

    • Check to make sure your server is not blacklisted with this tool
    • If you are sending to mailing lists, only send email to users who want the email. A high percentage of user complaints will get you blocked.
    • Check your reverse DNS PTR record and verify that it exists, has a static looking name such as mail.example.com, and that it has a matching A record.
    If you send email through your ISP SMTP Relays you should contact your ISP.

    It is also possible that your email was blocked due to a high volume of spam complaints against your mail server by other large email service providers.

    After you have done all of the above you can submit a delisting request by forwarding a copy of the complete bounce message to blockedbyearthlink@abuse.earthlink.net with the subject "Blocked x.x.x.x" where the x.x.x.x is your blocked IP address

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