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Re: opening attachements The only change I can think of : I was out of town during that timeframe and my internet connection was through a different network. Normally it's actiontech and the different one was sprint. Kevin

Re: opening attachements I reset my computer to a much earlier date and that seems to have fixed the problem. Thanks for the help.

Re: opening attachements Hi Raymond, None of the solutions in the troubleshooting guide helped. I have a DSL connection at 54.0 Mbps, and my file sizes are not that big. 15KB, and 19.5KB. Kevin

I have been using Live Hotmail for some time now and starting about a week ago I have been unable to open or save .doc and .xls attachments. I see the file downlaoding screen, but the download doesn't complete.