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yes it helped. thank you. i'm cancelling my outlook account and i'm going to use gmail again. outlook is a pain. who needs all this trouble. hotmail was so much better. thanks for your help. david

not exactly. my outlook main or home page "outlook" the downward arrow next to that it has a circle with a plus in it and the word "new" to the right of it and then it has the word "Empty" to the right of the word "new". should there be more links on that line? thank you david

No, I don't use firefox. I use Google chrome. Can you help me?

i want to forward my emails to another email account. the was so easy with hotmail but how can i do it in outlook? where is the tool bar for outlook? where is "tools" for outlook? thank you david