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Since your ISP says everything is okay, it may be possible that this is the result of a virus or corruption on your machine itself. Outlook Express stores your emails in files with the extension "pst". If a virus or other malware arrived in your inbox via email, it could be that the pst file...

What kind of email software are you using? For instance, for RoundCube, which is a form of Webmail (meaning you check your email via a web browser), you would just need to enter the email address and name into your email address book. Then, when you start to type the name, RoundCube would...