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zincfit2, Always happy to help out. Let me know if you need anything else. James R.

zincfit2, Sorry for the delay in reply. I would love to help out with this fee as a one time courtesy. Please make a ticket at x.co/mail requesting the restore. You will then be issued an incident number. Please reply to me with that number so I can waive the fee for you. James R. Social Media...

Bob, I am not familiar enough with Sparrow to be able to provide a step by step setup. I was also unable to find a guide on their site. If you have tried both 143 and 993 for connecting to imap.secureserver.net, then there is a high possiblity that something along the way is blocking Sparrow...

There are some common causes to this issue. I will try list them to see if we can get things working. 1) Server settings: There have been times when an email account got setup in a different region than the other in a person's account. You can double check your MX and server settings by...