phone number verification

carl

New Email
good day! can anyone help me on how to access my yahoo acct? i know my id and password but yahoo required me to verify my acct using the phone number in my acct.. the problem is the phone number that acct is already inactive.. help me please thank you
 

EQ Admin

EQ Forum Admin
Staff member
Thanks Theresa!

The exact match for "I can't login to Yahoo because I don't have access to the associated phone number" is Yahoo Password Helper

Edit: That's still the right link, but I can't make a link that auto picks the correct selections for "I have a problem with my password or I am not able to receive a password on my phone"
 

EQ Admin

EQ Forum Admin
Staff member
Also, if you're having an issue because you're traveling, try having a trusted friend in your home country login to the account and update your 2 step logins with current information.

If everything fails, the last good phone number for Yahoo was 1-800-318-0612
 

aryell

New Email
hi,
i have problem on geting my yahoo mail cause its ask my verification with sending to my old num but it does not active .So, how to settle it and want open it cause i have alot of thing important inside.pls help me fast
 

A PHAN

New Email
I do have same problem now. I know my user name, but forgot my Yahoo password. I knew my old phone number, I have no access to that number any more. Yahoo send THE VERIFICATION TO the number which I have on Yahoo account. I DON'T HAVE THAT PHONE NUMBER . Please help me to get my password back.
 

EQ Admin

EQ Forum Admin
Staff member
The Yahoo recovery tool is the only option available now - Yahoo Recovery Tool

If that doesn't work you might be out of luck. This is one of the dangers of using a free email account.
 

Nightingale

New Email
i have the same problem i cannot acces my old phone number and i need to open my account because there is an important message to open..
 
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