Hello,
Are you having a problem opening email links in Outlook Express?
I have seen this happen when an unexpected program makes itself the default web browser on your computer.
The first thing to check is Internet Explorer:
- Open Internet Explorer
- Go to Tools and select Internet Options
- Go to the Programs tab and check the option for IE to do a default browser check the next time it starts
- Click Apply and then OK.
- Close all Internet Explorer browsers and then Start Internet Explorer.
- Say Yes and make Internet Explorer your default web browser.
- Close Outlook Express and start it back up.
Another possibility is that Outlook Express is configured to read e-mail in plain text:
- Open Outlook Express
- Go to the Tools menu and select Options
- Go to the Read tab
- Uncheck the box for read all messages in plain text
- Click Apply and then OK
- Restart Outlook Express
Lastly, a third option to try if the above two fail is within the Outlook Express Security Options:
- Open Outlook Express
- Go to the Tools menu and select Options
- Go to the Security tab
- Uncheck the box for do not allow attachments to be saved or opened if they could potentially be a virus
- Click Apply and then OK.
- Restart Outlook Express.
Please let us know if any of these solutions were the fix to your problem. Thank you.
-Raymond
Re: e-mail links
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